Senior Customer Support Service Delivery Program Manager
Mercury · San Francisco, CA, New York, NY, Portland, OR, or Remote within Canada or United States
US-eligiblePhone work not mentioned in the listing
Posted Oct 16, 2026 · Team: Support · Source: Mercury's Greenhouse job board
Short excerpt from the listing:
Your role is to develop the recommendation: bring together the data, customer impact, operational realities, and tradeoffs; build a compelling case; and help CX leadership reach a well-informed decision. Once a direction is approved, you’ll own the program that turns it into reality. This is a role…
The full job description, pay details and application form are on Mercury's own page.
Before you apply: "Phone work not mentioned" means the listing text we scanned does not mention phone calls. It is not a promise, so read the full listing. Real employers never ask you to pay to apply, buy equipment up front, or cash a check for them.
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