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Program Manager, Escalation Management

Instacart · United States - Remote

US-eligiblePhone work not mentioned in the listing

Posted Oct 30, 2026 · Team: Customer Experience & Operations · Source: Instacart's Greenhouse job board

Short excerpt from the listing:

We are seeking a Program Manager to orchestrate how Instacart responds to its most critical escalations, including executive-raised issues and issues from our most strategic retail partners. When something is urgent, ambiguous, and spans multiple teams, you bring clarity, drive resolution, and make…

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