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Senior Director, Care Operational Excellence

Toast · Remote, United States

US-eligiblePhone work not mentioned in the listing

Posted Oct 16, 2026 · Team: Customer Success : Customer Care · Source: Toast's Greenhouse job board

Short excerpt from the listing:

Responsibilities) Toast is looking for a Senior Director, Customer Care Operational Excellence to own how our customer support organization operates, end to end. This is a build-and-run role: you will design (and continuously redesign) the people, process, systems, and data that determine whether…

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