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Sr. Manager of CX Enablement

Imprint · Remote

US-eligibleFull-timePhone work not mentioned in the listing

Posted Oct 12, 2026 · Team: Customer Operations · Source: Imprint's Ashby job board

Short excerpt from the listing:

Role Summary As Senior Manager of CX Enablement, you will own the quality, training, and knowledge management systems that power Imprint's customer experience. This is a strategic leadership role combining QA framework design, AI-powered deflection enablement, knowledge base ownership, and agent…

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